Go Lean Commentary
“The stone the builders reject has become the chief cornerstone” – The Bible; Luke 20:17
Now in the days of email, postal mail has become inconsequential; affectionately called “snail mail”. Governments around the world provide the overhead of postal operations, though they are mostly unprofitable and sneered upon. There are some exceptions however …
- Germany’s Deutsche Post
- Finland’s Netpost
… these feature some of the business models in postal services that have become impactful to their local communities. From the best-practices gleaned from these above countries, the model of the Caribbean Postal Union (CPU) was forged. The CPU is a subset of the roadmap defined in the book Go Lean…Caribbean; this is the mission for physically and figuratively delivering the future. This roadmap, for the introduction and implementation of the technocratic Caribbean Union Trade Federation (CU), focuses on the political transformations and the practical transformations to elevate the Caribbean region, individually and collectively.
The Go Lean book details the Germany, Sweden and Finland experiences (Page 99) in contrast to the US Postal Service (USPS). The USPS is not the model for the Caribbean to emulate. The Go Lean book describes the USPS as a failing enterprise. Previous Go Lean commentaries have identified better role models for the CPU: logistics/e-Commerce giant Amazon in the US, and Alibaba in China. These companies provide logistical solutions to their marketplaces; the same as the CPU can deliver the logistical solution for the Caribbean’s modern commerce. This model can transform Caribbean society: its people and institutions. The USPS is an old-dying model; the CPU, on the other hand, is a new, transformative model. See the VIDEO here that relates the disposition of the USPS as an enterprise.
VIDEO 1 – US Postal Service Faces Big Changes Amid Struggle to Deliver on Profitability – https://youtu.be/Lnjfua5wY5U
Uploaded on Dec 5, 2011 – The likelihood that a stamped letter could reach its destination by the next day will be virtually eliminated due to billions in U.S. Postal Service cuts announced Monday. Postmaster General Patrick Donahoe joins Gwen Ifill to discuss the cuts and what’s next for the postal service and its customers.
This is commentary 3 of 4 – from the movement behind the Go Lean book – on the subject of transformations: how to move our region from the deficient-defective status quo to a new status, the undisputed title of “greatest address on the planet”. All these commentaries detail these issues, considering:
- Perfecting our Core Competence
- Money Matters – “Getting over” with “free money”
- Caribbean Postal Union (CPU) – Delivering the Future
- Civil Disobedience – Still Effective
The Go Lean book details this quest to transform the Caribbean; it features a how-to guide, a roadmap for elevating the region’s societal engines of economics, security and governance. It leads with economic issues, not political ones! But as established previously, there must be political transformations before practical transformations can take place. In order to explore the benefits of the CPU practical transformations – a consolidation of all existing postal entities – must take place in the region. This is a heavy-lifting task. Imagine the management and staff of those agencies in the member-state governments; they now become a part of the CU Federal Civil Service.
See Appendix below for the list of the National Postal entities – all members of the Universal Postal Union – that constitute the 30 Caribbean member-states.
The Go Lean/CU plan calls for this consolidation on Day One/Step One of the implementation of the roadmap, during the Assembly phase. This requires the type of political transformation that involves every stakeholder in the community: residents, businesses and institutions. But this effort can be communicated as a “labor of love”, with very little down-side. What is at risk? The rejected, ignored, expensive postal operations that is currently a drag on member-states resources. It is time now for these rejected entities to be the cornerstone of the Caribbean transformation.
To the everyday man on the street, he will see changes … on the street. There is the need for formal street names and house numbers. For all the regional member-states, except the US territories of Puerto Rico and the Virgin Islands, there is no mail door-to-door delivery. With the CPU business model, the streets will be structured as a marketplace with grid numbers and postal/ZIP codes, and with pick-up and delivery.
The focus of the CPU is not just to deliver postal mail, but rather to deliver logistics … and the future. Just like Amazon and Alibaba do so much more than just sell merchandise online, the CPU will facilitate a complete eco-system for Small-Medium-Enterprises (SME’s) to thrive in the region: finding customers for their wares and collecting payments. This is key to growing the regional economy to $800 Billion.
The CPU is designed to deliver the Caribbean’s future for Global Trade and Electronic Commerce. These activities have greatly impacted many societies around the world – think China – elevating their economic engines. The CU/CPU will employ technologically innovative products and services to impact its prime directives; identified with the following 3 statements:
- Optimization of the economic engines in order to grow the regional economy to $800 Billion & create 2.2 million new jobs.
- Establishment of a security apparatus to protect the resultant economic engines.
- Improve Caribbean governance to support these engines, including the consolidation of the state-ran postal operations.
The VIDEO here demonstrates the theme from the Go Lean book, that one organization-institution – like the CPU – that facilitates e-Commerce can optimize the societal engines in the region and impact the transformation of the homeland. The facilitation role will include the attendant functions of order entry, payment settlement, inventory fulfillment, marketplace hosting, customer service contact center and mail pick-up/delivery.
VIDEO 2 – What is E-Commerce? – https://youtu.be/nxSDHBdsWqA
Uploaded on Nov 19, 2011 – What is E-Commerce?
This video provides an explanation of e-commerce, trends in online business, and how the internet has revolutionized the modern marketplace. It also identifies key factors responsible for e-commerce’s continued success.
The Go Lean roadmap seeks to change the entire eco-system of Caribbean commerce and the interaction with postal operations. This vision is defined early in the book (Page 12 & 14) in the following pronouncements in the Declaration of Interdependence:
xv. Whereas the business of the Federation and the commercial interest in the region cannot prosper without an efficient facilitation of postal services, the Caribbean Union must allow for the integration of the existing mail operations of the governments of the member-states into a consolidated Caribbean Postal Union, allowing for the adoption of best practices and technical advances to deliver foreign/domestic mail in the region.
xxvii. Whereas the region has endured a spectator status during the Industrial Revolution, we cannot stand on the sidelines of this new economy, the Information Revolution. Rather, the Federation must embrace all the tenets of Internet Communications Technology (ICT) to serve as an equalizing element in competition with the rest of the world. The Federation must bridge the digital divide and promote the community ethos that research/development is valuable and must be promoted and incentivized for adoption.
In a previous Go Lean blog, this commentary described how …
“… email and text messages have replaced “snail” mail in advanced economy countries for personal written communications. Electronic Bill Presentation & Payments (EBP&P) schemes are transforming business-to-consumer interactions, and electronic funds transfer/electronic commerce is the norm. So [Internet & Communications Technology] (ICT) must be a prominent feature of any Caribbean empowerment plan. This is why creating the CPU and the Caribbean Cloud (www.myCaribbean.gov) is “Step One / Day One” in the Go Lean roadmap. This is the by-product of assembling regional organs with multilateral cooperation and a separation-of-powers. The roadmap also includes establishment of the Caribbean Central Bank (CCB), as a cooperative among existing Central Banks, and its facilitation of electronic payment schemes so as to enable the region’s foray into electronic commerce and trade marketplaces.
The Go Lean book details a series of community ethos, strategies, tactics, implementations and advocacies to foster the best practices for the delivery of the CPU and trade marketplaces in the Caribbean region:
|Community Ethos – Deferred Gratification||Page 21|
|Community Ethos – Economic Principles – All Choices Involve Costs||Page 21|
|Community Ethos – Economic Principles – People Respond to Incentives||Page 21|
|Community Ethos – Economic Principles – Economic Systems Influence Choices||Page 21|
|Community Ethos – Economic Principles – Voluntary Trade Creates Wealth||Page 21|
|Community Ethos – Economic Principles – The Consequence of Choice Lie in Future||Page 21|
|Community Ethos – Job Multiplier||Page 22|
|Community Ethos – Lean Operations||Page 24|
|Community Ethos – Cooperatives||Page 25|
|Community Ethos – Ways to Impact the Future||Page 26|
|Community Ethos – Ways to Help Entrepreneurship||Page 28|
|Community Ethos – Promote Intellectual Property||Page 29|
|Community Ethos – Ways to Bridge the Digital Divide||Page 31|
|Strategy – Customers – Citizens and Member-states Governmental||Page 47|
|Tactical – Fostering a Technocracy||Page 64|
|Tactical – How to Grow the Economy to $800 Billion – Trade and Globalization||Page 70|
|Tactical – Separation of Powers – Postal Services||Page 78|
|Tactical – Separation of Powers – Interstate Commerce Administration||Page 79|
|Implementation – Year 1 / Assemble Phase – Establish CPU||Page 96|
|Implementation – Anecdote – Mail Services – USPS Dilemma||Page 99|
|Implementation – Ways to Pay for Change – Group Purchase Organizations (GPO)||Page 101|
|Implementation – Ways to Optimize Mail Service & myCaribbean.gov Marketplace||Page 108|
|Implementation – Ways to Deliver||Page 109|
|Implementation – Ways to Impact Social Media||Page 111|
|Implementation – Ways to Benefit from Globalization||Page 119|
|Planning – 10 Big Ideas for the Caribbean – # 8 Cyber-Caribbean||Page 127|
|Planning – Ways to Improve Trade – GPO’s||Page 128|
|Planning – Ways to Improve Interstate Commerce||Page 129|
|Advocacy – Ways to Grow the Economy||Page 151|
|Advocacy – Ways to Create Jobs||Page 152|
|Advocacy – Ways to Mitigate Black Markets||Page 165|
|Advocacy – Ways to Manage the Federal Civil Service||Page 173|
|Advocacy – Ways to Foster Cooperatives||Page 176|
|Advocacy – Ways to Foster Technology||Page 197|
|Advocacy – Ways to Foster e-Commerce||Page 198|
|Advocacy – Reforms for Banking Regulations||Page 199|
|Advocacy – Ways to Impact Main Street||Page 201|
Issues related to the CPU business model have previously been detailed in these Go Lean commentaries, listed here:
Increasing trade is a successful strategy for growing the regional economy; this will undoubtedly mean increases in jobs and entrepreneurial opportunities. The CU/CPU/Go Lean plan is designed to foster and incubate key industries for the goal of transforming and elevating the regional economy.
But any transformation to the Caribbean societal engines must be permanent! The Go Lean book declares that for permanent change to take place, there must first be an adoption of new community ethos, the national spirit that drives the character and identity of its people. The roadmap was constructed with the primary community ethos of the Greater Good, not a profit motive and not a nationalistic motive; but rather a commitment for the “greatest good for the greatest number of people”.
Now is the time for all of the Caribbean, the people and governing institutions (like Postal Operations), to lean-in for the changes in the book Go Lean … Caribbean. This is a Big Idea for the region, that of a Cyber Caribbean effort (Page 127), in which trade marketplaces play a major role. This roadmap is not just a plan for delivering the mail; it is also the delivery of the hopes and dreams of generations of Caribbean stakeholders; it is about delivering the future: a better place to live, work and play. 🙂
Appendix – Universal Postal Union (UPU) Members, as of 2009
Source: Retrieved March 12, 2016 from: https://en.wikipedia.org/wiki/List_of_postal_entities